Shipping Details

Orders placed before 4:00PM EST (excluding public holidays and weekends) will despatch the day you order. Order placed on weekends and public holidays will be despatched the next business day.

 

Shipping within Australia:

We charge a flat rate of $7.95 (Standard eParcel Post), $9.95 (Express eParcel Post) or $12.95 (Express eParcel Post with Transit Cover). Signatures are required at time of delivery. If you are not available at the time of delivery by Australia Post, a calling card will be left and your parcel will be taken to a Post Office near you for collection. If we have your parcel shipped by a courier, a signature is required and if you are not available to take delivery, a re-delivery fee may be charged.

N.B. If you have concerns re Australia Posts ability to deliver your order safely, only the $12.95 Express eParcel options offers transit Insurance.

Australia Post Delivery Times (approximate)

The Express Post network covers 80% of Australian business addresses, private addresses and Post Office boxes. If your item is for an address outside this network, Australia Post use the fastest possible transport links, but it won't be covered by our Next Day Guarantee.

 
  Approximate Delivery Times
Post Code Express Post Standard eParcel
     
ACT/NSW Express Post Standard eParcel
0200-0250 1 business day 3-4 business days
1000-1920 1 business day 3-4 business days
2000-2249 1 business day 3-4 business days
2250-2265 1 business day 3-4 business days
2267-2278 2-4 business days 3-4 business days
2280-2300 1 business day 3-4 business days
2302-2310  1 business day 3-4 business days
2311-2469 2-4 business days 2-4 business days
2470 1-3 business days 2-3 business days
2471-2483 2-3 business days 2-3 business days
2484-2490 1 business day 2-3 business days
2500-2530 1 business day 3-4 business days
2540-2551 2-4 business days 3-4 business days
2555-2574 1 business day 3-4 business days
2575-2594 2-4 business days 3-4 business days
2600-2630 1 business day 3-4 business days
2640-2732 3-6 business days 3-6 business days
2740-2786 1 business day 3-4 business days
2790-2880 2-4 business days 3-4 business days
2900-2920 1 business day 3-4 business days
     
VIC Express Post Standard eParcel
3000-3210 1 business day 3-4 business days
3211-3220 1 business day 3-4 business days
3221-3334 3-6 business days 5-6 business days
3335-3338 1 business day 3-4 business days
3340 2-4 business days 3-4 business days
3341-3349 2-4 business days 3-4 business days
3350 1 business day 3-4 business days
3353-3356  1 business day 3-4 business days
3357-3425 3-6 business days 5-6 business days
3427-3429 1 business day 3-4 business days
3430-3442 2-4 business days 3-4 business days
3450-3659 3-6 business days 5-6 business days
3660-3661 1 business day 5-6 business days
3662-3749 3-6 business days 5-6 business days
3750-3760 2-4 business days 3-4 business days
3765-3767 1 business day 3-4 business days
3770-3781 2-4 business days 3-4 business days
3782 2-4 business days 3-4 business days
3783-3784 2-4 business days 3-4 business days
3785-3796 1 business day 3-4 business days
3797-3800 2-4 business days 3-4 business days
3802-3809 1 business day 3-4 business days
3810 2-4 business days 3-4 business days
3812-3821 3-6 business days 5-6 business days
3825 1 business day 3-4 business days
3831-3839 3-6 business days 5-6 business days
3840-3844 1 business day 3-4 business days
3845-3909 3-6 business days 5-6 business days
3910-3915 1 business day 3-4 business days
3916-3920 2-4 business days 3-4 business days
3921-3925 3-6 business days 5-6 business days
3926-3929 2-4 business days 3-4 business days
3930-3934 1 business day 3-4 business days
3936-3944 3-6 business days 3-6 business days
3945-3974 3-6 business days 5-6 business days
3975-3977 1 business day 3-4 business days
3980-3999 1 business day 3-4 business days
     
QLD Express Post Standard eParcel
4000-4209  1 business day 2 business days
4210-4299 1 business day 2 business days
4300-4349 1 business day 2 business days
4350-4383 1 business day 2 business days
4384 2-3 business days 2-3 business days
4385-4428 1 business day 2-3 business days
4430-4485 2-3 business days 2-3 business days
4486-4487 1 business day 2-3 business days
4488-4493 2-3 business days 2-3 business days
4494-4498 1 business day 2-3 business days
4500-4601 1 business day 2 business days
4602-4618 1 business day 3 business days
4610-4615 1 business day 3 business days
4619-4676 1-3 business days 2-3 business days
4680 2-3 business days 2-3 business days
4681-4699 2-3 business days 2-3 business days
4700-4701 1 business day 2-3 business days
4702 1-3 business days 2-3 business days
4703 1 business day 2-3 business days
4710-4729 2-3 business days 2-3 business days
4730-4739 2-4 business days 3-4 business days
4740 1-3 business days 2-3 business days
4741-4809 2-3 business days 2-3 business days
4810-4815 1 business day 2-3 business days
4816 2-3 business days 2-3 business days
4817 1 business day 2-3 business days
4818 1-3 business days 2-3 business days
4820-4869 2-4 business days 2-4 business days
4870-4881 2-4 business days 3-4 business days
4890-4891 3-6 business days 5-6 business days
4892 6-11 business days 10-11 business days
9726 1 business day 2 business days
9728-9729 1 business day 2 business days
     
SA Express Post Standard eParcel
5000-5199 1 business day 5-6 business days
5200-5799 3-6 business days 5-6 business days
5800-5999 1 business day 5-6 business days
     
WA Express Post Standard eParcel
6000-6005 1 business day 5-6 business days
6006-6210 3-6 business days 5-6 business days
6220-6639 4-7 business days 6-7 business days
6640-6729 4-8 business days 6-8 business days
6731-6750 5-9 business days 7-9 business days
6751-6769 4-8 business days 6-8 business days
6770-6790 5-9 business days 7-9 business days
6800-6899 1 business day 5-6 business days
     
TAS Express Post Standard eParcel
7000-7019 1 business day 5-6 business days
7020-7049 3-6 business days 5-6 business days
7050-7053 1 business day 5-6 business days
7054 3-6 business days 5-6 business days
7055 1 business day 5-6 business days
7056-7247 3-6 business days 5-6 business days
7248-7325 1 business day 5-6 business days
7326-7xxx 3-6 business days 5-6 business days
     
NT Express Post Standard eParcel
0810 3-6 business days 5-6 business days
0840-0869 10-14 business days 13-14 business days
0870-0879 5-9 business days 6-9 business days
0880-0886 10-14 business days 13-14 business days

 

The Order process:

  1. Order placed.
  2. A confirmation email is sent to the email address as provided by the customer.
  3. Payment is confirmed by the Cheap Chips Team.
  4. The order is packed and order status amended to "Pending Dispatch". 
  5. Approximately 4pm EST, an email is sent to the email address provided with tracking details.
  6. Your order status is amended to "Dispatched" after Australia Post and couriers have collected the orders. 

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What if we are not home to receive goods:

The Australia Post courier will leave a calling card and you will have approximately 10 days to collect your parcel from the Australia Post branch specified on the calling card.

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Late delivery:

Australia Post will not investigate overdue deliveries until 3 days after the due date. Delivery times are available at https://auspost.com.au/parcels-mail/delivery-times.html?ilink=tools-open-deliv-times. The from Postcode is 4170. 

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Collection of orders:

Orders are available for collection in the Brisbane 4152 area. You will need to be located in S.E.Qld to have the "Pick Up" option available. When you place the order for pick up, you'll receive an order confirmation. When the order has been processed and packed, you will be sent an email advising that your order is ready and where you can collect it from.

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Overseas Shipping:

We only ship to Australian addresses and DO NOT ship overseas. Our products are largely covered by Australian warranties only, and only cover purchases from Australian addresses 
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Order Status:

You can view the status of your order by signing in to your account. The following is a brief description on order status.

  1. New: A new order that requires payment.
  2. Pick: Order has been paid and awaiting payment confirmation.
  3. Pack: Order has been confirmed and packed.
  4. Pending Dispatch: Order is awaiting collection by courier.
  5. Dispatched: Order has been collected by courier and is on the way to you.
  6. Hold: Order is placed on hold awaiting more information from purchaser.